Pathways Community Crisis Center set to open in December

The Department of Health and Welfare is pleased to announce that Pathways Community Crisis Center is on track to open in early December in Boise. Pathways of Idaho has been awarded the contract to operate the community crisis center, which is the fourth to open in the state.

“Community crisis centers are critical access points to services for individuals experiencing a mental health or substance-use crisis,” said DHW Director Russ Barron. “Pathways Community Crisis Center will fill a much-needed service gap in the Treasure Valley, and I am grateful for the Legislative and community support for all of the community crisis centers across the state.”

The crisis center will provide assessment, intervention, and referral services to individuals 18 years and older who are experiencing a crisis related to mental health or substance-use disorders. The facility, at 7192 Potomac Drive, Boise, is centrally positioned and accessible by public transportation.

The overarching goal of the crisis center is to work collaboratively with local law enforcement, hospitals, social service entities, and other community partners to provide a supportive and more cost-effective approach to crisis services. Services will be available around the clock 365 days a year and will be accessed either by self-referral or referral by family, friends, law enforcement, or other concerned community members.

Crisis centers relieve community costs for local hospitals and emergency departments, law enforcement responses, inappropriate use of jails for people with mental illnesses or substance use disorders, and psychiatric hospitalizations.

“The new crisis center will not only provide a missing service, more quickly get police back on the street, and reduce medical costs to our community, it will even more importantly provide a catalyst for some to step onto the pathway to permanent recovery,” said Boise Police Chief William Bones. “This is a great step forward for the Treasure Valley area. My deep thanks goes to all who have worked to make this happen and our Legislature for funding all four sites across the state.”

Crisis centers are also located Idaho Falls, Coeur d’Alene, and Twin Falls. The Idaho Legislature has funded each crisis center with about $1.5 million a year for operations and a one-time appropriation of $200,000 for start-up costs. The centers are all tasked with creating a plan for sustainability within their first two years of operations.

Community outreach activities are being planned between now and the opening in December. Pathways of Idaho is seeking donations to support the opening of the crisis center including bedding, clothing, toiletries, unperishable food items, office supplies, and cleaning supplies. For more information on how to donate, please contact Chris Christopher at or 208-287-2564.

Pathways of Idaho, also known as Pioneer Health Resources, has offered a wide variety of mental health services to the Treasure Valley for more than 10 years.

“Pathways’ philosophy as a behavioral health provider is to build relationships and develop community partnerships,” said Chris Christopher, director of business development and marketing for Pathways of Idaho. “This allows us to access the resources and supports that meet our clients’ needs while maintaining ongoing communication across multiple levels of provider networks. Incorporating these belief systems into the crisis center operations will increase client linkage to appropriate supports and resources during their time in need.”

For media inquiries:

Niki Forbing-Orr
Public Information Manager



One thought on “Pathways Community Crisis Center set to open in December

  1. I would love too give it a try too change my life. My way of living life isn’t working out so good for me. I have children that I miss and love so much in the foster care system. I just want too die out here on the streets . i want too better myself. I just dont know how too get there by myself . I also don’t want my children. TOO turn out like me. . i want too set an example. And break the cycle of drug addiction and abandonment issues and ptsd issues that seem to consume and control my entire life… Thank you. Nicole Burster.

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