Hidden away behind locked doors on the first floor of the PTC Building is the most interesting place. It’s full of information regarding births, deaths, marriages, and divorces in Idaho. The intimate details are fascinating, but they are also private and protected.
And that is a detail Kathy Anderson, a program manager with Idaho Vital Records, takes very seriously as she attempts to find solutions for customers and co-workers.
“Our Customer Service Unit processes all requests for copies of sensitive Idaho vital records, such as birth, death, stillbirth, miscarriage, marriage and divorce certificates,” she says. “The Legal Amendments Unit handles any changes that need to be made to those documents, which may be requested for a variety of circumstances, including inaccuracies or life changes.”
She says that business is booming because of the number of people seeking certified copies so they can fulfill requirements for the new Star Card – Idaho’s REAL ID. At the same time, someone interrupts her seeking help with a complicated birth certificate situation for a home birth. Usually, a doctor or hospital certifies a record of birth in Idaho, but this case poses unique challenges for the program’s Registration Unit in establishing a record of this birth and will require extra work in tracking down additional information.
The services provided by the Vital Records Services Program are a critical function of the state. In addition to the recent uptick in certificate orders and corrections because of the REAL ID Act, birth certificates are needed to enroll children in school, and death certificates are needed to help settle estates. Continue reading “A Day in the Life of Kathy Anderson, Vital Records Services, Idaho Bureau of Vital Records and Health Statistics”