I want to publicly congratulate Lori Wolff on her new appointment by Gov. Brad Little to be the administrator for the Idaho Division of Human Resources. Lori is currently a deputy director in the Department of Health and Welfare. She has had several very important roles at DHW since she started with the department 18 years ago. We can point to many accomplishments for the people of Idaho that are linked directly back to her vision, guidance, and work, but I’ll highlight just one specifically.
The eligibility process – where someone in crisis must prove income and other requirements for certain benefit programs – historically had been arduous in Idaho and it still is in many states. Because of Lori’s leadership, persistence, expertise, and guidance, Idaho has an eligibility process that is so efficient that people who walk into a DHW office lobby with a need for assistance can often walk back out those doors the same day with a decision and access to those benefits. If a decision cannot be reached the same day, it’s almost always within two days.
The state of Idaho is one of only a few states that streamlines the eligibility process for programs such as food stamps, Medicaid, TANF, and others, so there is no need for someone to be evaluated multiple times for eligibility for each individual program. They are evaluated once, and then can access those services so they can start working toward self-reliance as quickly as possible. In other states, the wait can be up to 30 days.
We will miss Lori at DHW, but I am sure she will be great in her new role at DHR. I am looking forward to seeing the new ways she will have an impact on helping Idahoans live their best lives.Continue reading “An update from DHW Director Dave Jeppesen: A time to celebrate”