The Idaho Department of Health and Welfare is pleased to announce that a complaint investigation at Southwest Idaho Treatment Center has been completed, and the conclusion of the third-party survey team is that the complaint is unsubstantiated.
“I am so pleased to see our efforts recognized in the outcome of this survey,” said SWITC Administrator Jamie Newton. “We have been working diligently to update policies, procedures, and practice to address the issues we discovered in the summer of 2017. This is good news.” Continue reading
A troubling report released today by DisAbility Rights Idaho presents an inaccurate and incomplete picture of our operations at the Southwest Idaho Treatment Center (SWITC) in Nampa.
The report makes some serious allegations about our staff and our ability to provide a safe home for the residents of SWITC. None of the issues raised in the report are new or recent. In fact, all of the issues have been and continue to be addressed. While we appreciate and respect the work done by DisAbility Rights Idaho, we have serious issues with a report that contains numerous factual inaccuracies. Information gained during our own investigations and licensure surveys has led to increased emphasis on ensuring the safety of our residents and our employees. We have done our best to be transparent. But we are also bound by privacy and confidentiality laws that limit what we can say. We are not able to provide the additional context necessary to tell the entire story.
Contrary to what the report says, we first notified media and the public in August 2017 when we identified inappropriate and abusive employee behavior that was not meeting our standards. We launched an extensive internal investigation into the allegations. As a result, six employees were terminated. However, the Canyon County Prosecuting Attorney’s Office declined to file criminal charges based on the Nampa Police Department investigation.
A licensure survey last summer and follow-up surveys resulted in several findings that we are continuing to address. SWITC has implemented plans of correction that also must be approved and checked as part of the licensure surveys.
SWITC annual licensure survey ended this past week. It was a full survey that looked at SWITC’s compliance with more than 470 federal regulations. The surveyors also conducted a complaint investigation, addressing some of the same allegations DRI makes in its report. The survey team reviewed many of the abuse investigation reports from 2017 and 2018 and interviewed clients, staff, parents, guardians, and agencies, including Adult Protection Services. Continue reading