SWITC complaint is unsubstantiated, survey says

The Idaho Department of Health and Welfare is pleased to announce that a complaint investigation at Southwest Idaho Treatment Center has been completed, and the conclusion of the third-party survey team is that the complaint is unsubstantiated.

“I am so pleased to see our efforts recognized in the outcome of this survey,” said SWITC Administrator Jamie Newton. “We have been working diligently to update policies, procedures, and practice to address the issues we discovered in the summer of 2017. This is good news.”

Issues related to the complaint were highlighted in a report DisAbility Rights Idaho released earlier this month. The complaint alleged that SWITC “continues to employ staff who have an employment history of individual abuse, neglect or mistreatment.”

The survey findings conclude that “It could not be determined that the facility’s decisions to continue to employ staff failed to comply with regulations related to abuse, neglect, or mistreatment. Therefore, the allegation was unsubstantiated, and no deficient practice was identified.”

The complaint was investigated by Healthcare Management Solutions, LLC, which is under contract with the Division of Licensing and Certification.

Read the letter to the SWITC administrator here.

The complaint will be posted here when it is available from Licensing and Certification.

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